Cord Commander Ordering Information

How do we ship?

United States Postal Service (USPS) – First Class

How long will it take to get my order?

3 to 6 business days – Depending on your location*

Where do we ship from?

Fountain Valley, CA

Do we have any shipping restrictions?

Yes. We can only ship product in the continental USA and Hawaii

Can we ship using other carriers?

Yes, absolutely. However, we will have to add their shipping charge

*Please note we do not ship on weekends or holidays.

Return Policy - 100% Satisfaction Guarantee

We want you to be completely satisfied with your Cord Commander purchase. If you are in any way dissatisfied with the Cord Commander, we’ll replace it or refund your money (excluding shipping charges) within 30 days of your purchase. Simply email us at info@CordCommander.com or call us at 888-893-0208 ext. 22 and tell us the problem, and we’ll take care of you.

If you just want to return your Cord Commander without speaking to our nice customer service people, please follow the returns instructions below:

 

1. Send back all materials in their original packaging within 30 days of purchase.
2. You must pay for return shipping costs, please using a trackable method.

3. We cannot be responsible for items lost by the shipper.
4. Please ship all returns to the following address:


            DSC LLC / Cord Commander

            Attn: Returns Dept.

            18627 Brookhurst St. #113

            Fountain Valley, CA 92708

 

Please note it may take several weeks to process the refund. The refund process starts 2-3 days after receipt of returns.