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Return Policy - 100% Satisfction Guarantee

We want you to be completely satisfied with your Cord Commander purchase. If you are in any way dissatisfied with the Cord Commander product, we’ll replace it or refund your money (excluding shipping charges) within 30 days of your purchase.


Simply email us at or call us at 888-893-0208 ext. 22 and tell us the problem, and we’ll take care of you.


If you just want to return your Cord Commander without speaking to our nice customer service representative, please follow the instructions below:

1. Send back all materials in their original packaging within 30 days of purchase.
2. You must pay for return shipping costs, please using a trackable method.

3. We cannot be responsible for items lost by the shipper.
4. Please ship all returns to the following address:

           Douglas Scott Company LLC dba Cord Commander

            Attn: Returns Dept.

            18627 Brookhurst Sr. Ste 113

            Fountain Valley, CA 92708


Please note it may take several weeks to process the refund. The refund process starts 2-3 days after receipt of returns.

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